We offer a 1 year warranty on our jewelry. If the item was purchased within 1 year, there is no repair charge. If the item was purchased over a year ago then there will be charged a repair and shipping fee. Due to the one of a kind nature of many of our pieces, we cannot guarantee we can repair every piece made in the collection.
All items are checked on their quality but very occasionally there may be a fault we didn’t find. Please note that wear and tear in the course of normal use is not considered a fault. Our jewelry is delicate and should be handled with care. Crystal stones breaking from mishandling is not considered to be a fault.
For questions regarding this please contact us at firstname.lastname@example.org.